Scope of Website
Changes to Website
Whilst we ensure to follow all standard industry protocols and requirements, homeDNAdirect cannot take responsibility for the accuracy of the information provided, its interpretation and the use of such information is at the user’s sole discretion.
Information Collection and Use
Website: homeDNAdirect is the sole owner of the information collected on this website. The company collects information from its users at several different points on our Website. We use the information solely to track how many individuals use our site, which pages they use and where they encounter difficulties in continuing their navigation or completing a task. Gathering this information enables us to improve and optimize our site for our customers. We do not share, sell or pass on any of this information to third parties.
Log files on Server: Like most standard Website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Direct information: homeDNAdirect collects information such as your name, surname, address, email address, phone number and address of residence through information you directly submit to us when ordering our Service. Data is used to provide clients with our services including their test results, updates on the status of their test, replying to client queries, identifying our clients, resolving any issues or simply for administrative notifications.
Children and use of website: homeDNAdirect does not intentionally collect any information about individuals under the age of 18. Any individuals who are not over 18 years of age must not use our website or any of our services.
Changes to your personal information
Information provided and held in your account may be changed or deleted at any time by contacting us on firstname.lastname@example.org. Proof of identity may be required at the company’s discretion and administrative fees may apply. Please note that we may be required, by law or otherwise, to retain client data for a definite period of time. If we are under any kind of obligation to retain this data, we can only comply with your request for data deletion once the set time period has expired. Deleting client data may mean that your data will be transferred into a secure digital archive.
Protecting client data from any unauthorized use, unlawful access or disclosure is an integral part of our data protection procedure. Despite the security measures and technologies as well as the training programmes in place for our staff, security risks and threats cannot always be fully pre-empted or prevented and mistakes may happen.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and off-line.
To the fullest extent permitted by law, homeDNAdirect, shall not be liable for any loss or damage whatsoever whether direct or indirect and whether in contract, tort, quasi-tort or otherwise, arising out of the use of or reliance on the information contained in the pages of this website.
By accepting to access the pages of this website and in consideration of such access, you hereby unconditionally accept to hold harmless homeDNAdirect, from any liability for any loss or damage whatsoever whether directly or indirectly.
Transmissions to homeDNAdirect
In accessing this website you accept that electronic mail and other transmissions passing over the Internet may not be free from interference by outside parties and may not remain confidential. In consequence, homeDNAdirect cannot guarantee the privacy or confidentiality of any information passing over the Internet.
Your data disclosure
The Client acknowledges and accepts that the Company may be required to disclose the Client’s personal data to third parties, whether directly or indirectly related to it, for the provision of the Service. This transfer may include, but is not limited to:
- Service providers: homeDNAdirect may share your information with our agents, virtual offices or the testing laboratories so as to provide you with the service or product you requested. homeDNAdirect is represented in some countries by authorized agents who may require your data in order to provide you with the service. The laboratories we work with may also have access to your data which is retained for a period of time. This data is then stored or disposed according to laboratory’s standard operating policies.
- Cross-border data: Due to the company’s international operations, we may transmit client data across borders to other countries in which we operate either through direct client interaction, through authorized agents and company representatives or through the testing laboratories used to provide the Service. The company strives to ensure all these entities have satisfactory data protection policies in place and that the countries to which the data is being transmitted are covered by adequate data protection laws and frameworks.
- Feedback and surveys: Any feedback submitted to the company may be used to promotional or marketing purposes. However, the company will ensure that the feedback cannot in any way be linked or associated with the client.
- Third Party Websites: homeDNAdirect does not share any of its client’s data for marketing purposes and promotions.
The information contained in and the contents of the pages of this website are the copyright of homeDNAdirect and may not be copied, transmitted, converted, transcribed, decoded or reproduced without the prior written consent of the company.
Governing Law and Jurisdiction
All the information appearing on the pages of this Website is provided in accordance with and subject to the laws of the USA. Accordingly, by browsing or accessing this Website you have accepted the laws of the USA as the law governing the conduct and operation of this Website.
The Courts of the USA shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this Website and its use. Should you decline to accept the laws of the USA or the exclusive jurisdiction of the Courts of USA as aforesaid, we must ask you to immediately discontinue further in this Website and to disconnect from same.
Data Protection Compliance
The company will strive to address any of its client’s concerns in a prompt manner. If users have questions or concerns regarding this statement, they should contact the Data Protection Department by E-mail: email@example.com